We'd love to hear from you. Here's how to reach the RoboVAI team:
General Inquiries
For general questions about our service, pricing, or features:
- Email: support@robovai.com
Technical Support
If you're experiencing issues with the API, need help with integration, or have found a bug:
- Email: support@robovai.com
- Please include your API key prefix (e.g.,
sk-...) and any error messages you've received
Business & Partnership
For enterprise plans, volume pricing, or partnership inquiries:
- Email: business@robovai.com
Security
If you've discovered a security vulnerability, please report it responsibly:
- Email: security@robovai.com
- Please do not disclose security issues publicly until we've had a chance to address them
Office Address
RoboVAI
200 Chai Wan Road, Eastern District, Hong Kong
Response Time
We aim to respond to all inquiries within 24 hours on business days. Critical issues and security reports receive priority handling.
RoboVAI — One Key, All AI Models